Return & Refund Policy

We like to plan our supply chain well in order to serve you better. All changes in delivery schedule to be informed before 4pm, a day before the delivery. Changes can be made through Mobile App/Website.

Milk once dispatched cannot be cancelled or returned. In such a case, we will not be able to refund any order, which has already been dispatched.

We may cancel a contract if the product is not available for any reason. We will notify you if this is the case and return any payment that you have made;

If the subscription cancellation was made in time, we will charge a 10% cancellation fee and refund or re-credit your debit card with the remaining amount within 10-14 days, which includes the initial delivery charge (where applicable) which you paid for the delivery of the Goods or the Services, as applicable.

In the unlikely event that we deliver a wrong item, you have the right to reject the delivery of the wrong item and you shall be fully refunded for the missing item.

In case of puffed packs or damaged packs, please return them through our delivery person either the same day or next day. This will help us understand the problem better and fix them. Your feedback is valuable. You could also call us between 7am-4pm

Refunds will be done within 5-10 working days from the date of cancellation of order: